Terms of Use

These Terms of Use govern your access to and use of velvetcaviarmall.com, including all content, features, services, products, and functionality available on the website. By accessing, browsing, creating an account, placing an order, or using any interactive features of velvetcaviarmall.com, you agree to be bound by these Terms of Use and our Privacy Policy, Shipping Policy, Refund Policy, Terms of Purchase, and Customer Service Policy. If you do not agree with these terms, you may not access or use our website. We reserve the right to modify these terms at any time, and continued use after changes constitutes acceptance.

velvetcaviarmall.com is intended for use by individuals who can form legally binding contracts and who are not prohibited from using e-commerce platforms under applicable laws. By using our website, you represent that you meet these eligibility requirements. You agree to use velvetcaviarmall.com only for lawful purposes and in accordance with these terms. You are responsible for any activity that occurs under your account or device, and you agree to maintain accurate, current account information.

All content on velvetcaviarmall.com—including text, graphics, logos, icons, images, product designs, videos, software, and compilations—is the exclusive property of Velvet Caviar or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content from our website without express written permission. You may not use our trademarks, brand names, or logos without authorization. Unauthorized use of our intellectual property violates these terms and applicable laws.

You agree not to engage in prohibited activities on velvetcaviarmall.com, including but not limited to: violating laws or regulations; infringing third-party rights; submitting false, misleading, or infringing content; interfering with website security or functionality; attempting to gain unauthorized access to systems or data; engaging in fraudulent, abusive, or disruptive behavior; harvesting user data without consent; transmitting harmful code or materials; or impersonating others. We reserve the right to restrict access or terminate accounts for violations.

You may choose to create an account on velvetcaviarmall.com for faster checkout, order tracking, and personalized experiences. You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify us immediately of any unauthorized account use or security breach. We are not liable for losses resulting from unauthorized use of your account due to your failure to protect your login information. We reserve the right to suspend or terminate accounts at our discretion.

We strive to provide reliable access to velvetcaviarmall.com; however, we do not guarantee uninterrupted, error-free, or secure availability. We may perform scheduled maintenance, updates, or repairs that temporarily restrict access. We may also suspend access for security reasons or unexpected technical issues. We reserve the right to modify, suspend, or discontinue any website feature or service without notice. We are not liable for temporary unavailability or technical issues.

velvetcaviarmall.com may contain links to third-party websites, services, or resources for your convenience. We do not control, endorse, or assume responsibility for third-party content, privacy practices, or terms of use. Accessing third-party links is at your own risk. We encourage you to review the terms and policies of any third-party websites you visit.

velvetcaviarmall.com and all content, products, and services are provided on an "as‑is" and "as‑available" basis without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that website functions will be secure, error-free, or uninterrupted, or that products will meet all individual expectations beyond stated descriptions.

To the fullest extent permitted by law, Velvet Caviar and velvetcaviarmall.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the website, including lost profits, data loss, or system failures. Our total liability shall not exceed the total amount you paid to use velvetcaviarmall.com or purchase products in the twelve months prior to the claim.

We reserve the right to terminate or restrict your access to velvetcaviarmall.com at any time without notice for violations of these Terms of Use or other policies. You may stop using our website at any time. Provisions regarding intellectual property, disclaimers, liability, indemnification, and general provisions survive termination. We may update these Terms of Use periodically; changes are effective upon posting.